Returns & Exchanges
At Gelin Diamond, we want you to be completely satisfied with your fine jewelry purchase. If for any reason you are not happy with your order, we offer a 30-day return policy for all items in their original, unworn condition.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Jewelry
Carefully place the jewelry in its original Gelin Diamond gift box and secure it inside a padded shipping envelope to prevent damage.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it firmly to the outside of your package.
Receive Your Refund
Once our quality assurance team inspects and approves the item, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing